This is meant for your corporate location in Eau Claire so please forward. So i drove 45 miles to get the flooring. I asked for my light back she declined stating that the papers had been send already so I was screwed. To request a copy of the complaint form, call He asked what he could do and I explained the issue again.
Derek said that the door had been refunded and that he could not go forward until payment was made. My plan was to have this done by the holidays but that cant happen now. I am not handicapped so try to use regular stalks but it would be totally embarrassing if someone has to get me up. We will never shop Menards again I have never seen anything like this and have been a manager in customer service for years. Department of Agriculture USDA civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. That was my high light of the night. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at I have rented a truck twice and have hired a carpenter have traveled to the store twice to try to purchase a door and have had to clock out of work to make these phone calls!! I am not the only one installing these and i am paying my help but now everything is on a hold from a messed up kitchen design from someone that wasnt experienced enough in this field I have gone through enough hassle and ready to change locations if this issue isnt dealt with. I go to the store and 6: I asked to speak to Kevin , he tell me he has done all he can do and I can wait for it or just stop the order , I told him he has not done all he can do , he said are you calling me a liar? Finally found door got door home, called carpenter out who tore sideing off and framing off my home only to discover the door was not the correct size. I ordered a Vanity top for my bath room on when it came in the holes were drilled wrong. I toss the cabinets in the truck that need exchanged along with the right side blind cabinet and head to menards again.. Totally stopped that one before it turned in to another total fiasco! Derek helped this time and assured me that he knew exactly what he was doing and the this would be handled as an even exchange. Nobody could give an answer as to where or when they would be in. I am almost on the floor and it is difficult to get up. This institution is an equal opportunity provider. Door was to arrive in 3 weeks. I never received the phone follow-up back from Robert as promised ,so I called back the following day to get news of what he figured out. So we then prefit the rest of my cabinets and i am to have a 4ft bar area but they gave me a 6ft bar and thats incorrect so i go back out to menards and tell tiffany baldy and she goes through my file and fixed everything up for me, this lady is the best out there and it would be a major loss to ever lose her.. Not to mention I had to stop in Dundas to pick up the rest for a total of 21 boxes. Goes behind the counter and just sat there till I paid and walk out. Called and spoke to I believe Luke who said he was a manger and a door expert and assured me that it was the fault of Byron and that the door we actually needed was a custom order and we would have to come in and re order. He asked what he could do and I explained the issue again. I asked for my light back she declined stating that the papers had been send already so I was screwed.
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